Star Child

We want your shopping to be enjoyable and stress free and we would love to hear any comments that you may have. If you prefer to talk to someone please feel free to give us a call.

Starchild Shoes Limited
The Albion
60 Canal Bank
Loughborough
Leicestershire
LE11 1QA

Tel : 01509 264256

orders@star-child.co.uk - mail order enquiries
info@star-child.co.uk - wholesale/trade/general enquriries

Payment

We accept online payment which is in a secure environment.

Overseas orders incur additional postage, any duties/charges for your country are not the responsibility of Starchild.

Delivery

All our shoes are delivered in a clear pouch bag with shoe tags, these easily fit through most letterboxes. We also offer a gift box with handwritten message, which is lovingly gift wrapped, you can enter this online or feel free to give us a call, they can also be sent to any chosen address.

Orders for UK are sent via Royal Mail usually within 7 days, if you require the item for a special delivery date please let us know.

Refunds and Exchanges

We offer a hassle free returns policy, if you wish to return or exchange any item please send unworn, with receipt within 28 days. We advise that you obtain proof of postage as we cannot accept lost items which fail to reach us.

Click here if you require information on the sizes

Seasonal Postal dates

We work throughout the year but like Santas elves we need a break,
we usually close over the Christmas week. Please check our
news page for the days of closure and last postal delivery
dates for any Bank, Easter and Christmas holidays.